LSA Secure Ltd Privacy Policy

Our contact details

Name: LSA Secure Ltd

Address: LSA House, Unit 2B, Lower Mount Farm, Long Lane, Cookham SL6 9EE

Phone Number: 0333 939 8755

E-mail: operations@lsasecure.com

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics for example:
Name and contact details
identification number;
location data; and
an online identifier.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Information we process with your consent
Information we process for the purposes of legitimate interests
Information we process because we have a legal obligation to
Complaints
Job application and employment

We may share this information with Healthcare Professionals, Social Services, Police & External Third Parties that we may work with from time to time.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting operations@lsasecure.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep your personal information only for as long as required by us o provide you with the services you have requested, to comply with law, including Tax Authorities and to support a claim or defence in court.

We have appropriate methods in place to erase information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at operations@lsasecure.com or 03339398755 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

Website: https://www.lsamedical.com/

Data Protection Officer: Kenny Burns

Email: k.burns@lsasecure.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk